Refund Policy – Fancy Maicha
This Refund Policy applies to Fancy Maicha, powered by Pasa Ko Store Pvt Ltd. We strive to ensure customer satisfaction with every purchase.
Refunds may be issued if:
The product received is damaged, defective, or incorrect.
The refund request is made within 7 days of receiving the order.
The item is returned in its original condition and packaging.
Once we receive and inspect the returned item, we will notify you about the status of your refund. If approved, the refund will be processed to the original payment method or issued as store credit, depending on the case.
Approved refunds may take 5–10 business days to appear in your account depending on your payment provider or bank.
Refunds may not be available for:
Customized or personalized products
Items that have been used or damaged after delivery
Products returned without original packaging
Shipping fees are generally non-refundable, except in cases where the item received was defective, damaged, or incorrect.
For refund requests or questions, please contact Fancy Maicha powered by Pasa Ko Store Pvt Ltd through the contact information provided on our website.
